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Automobile Product Specialist - Mandarin Speaking

INFORMATION ABOUT THIS JOB

Job Title Automobile Product Specialist - Mandarin Speaking
Contract Type none
Contract Duration none
Location South Africa
Salary none
Job Published 5 months ago
REF 8390
Contact Name none
Contact Email none

Job Description

  • Provide excellent customer service by answering technical questions on products, expedite orders and manage credit problems and customer complaints
  • Performing contract reviews to match customer drawings and specifications
  • Referring complex requests to the necessary parties, such as Product Manager, Production, Finance, Engineering or Sales Supervisor
  • Validating and entering orders with each manufacturing facility and tracking of the manufacture through to delivery
  • Receiving, validating and following up on customer inquiries and provide customers and prospects with accurate quotations, terms of sale and all other appropriate information
  • Utilising the business systems in the preparation of quotes and dissemination of information pertinent to the business

 

Personal Qualities

  • Excellent communication and influencing skills
  • Must have the ability to interact at all levels with the company and also with external customers
  • Strong customer service skills
  • High level of professionalism
  • Ability to work on own initiative and as part of a professional team
  • Highly motivated
  • A "can do" attitude
  • Efficient time management skills, ability to meet deadlines and follow up
  • Highly proactive
  • Ability to solve problems/troubleshoot
  • Ability to multi-task
  • Adaptability and flexibility
  • Attention to detail/accuracy

Ref: 8390 | Published: 16 Jan 2018

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