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Business Analyst / Functional Consultant

INFORMATION ABOUT THIS JOB

Job Title Business Analyst / Functional Consultant
Contract Type none
Contract Duration none
Location South Africa
Salary none
Job Published 10 months ago
REF 8444
Contact Name none
Contact Email none

Job Description

•             Works with users and project manager to develop an implementation plan

•             Elicits user requirements for CRM application functionality

•             Presents solution alternatives to business given a particular business requirement

•             Stays updated on latest versions of CRM and functionality in order to be able to advise client on best use of CRM features, hence making best use of CRM and insuring a upgradeability 

•             Works with Siebel Technical consultant (configurator) in developing data model

•             Converts user requirements to functional design (Functional specification)

•             Works with external source system administrators to understand Siebel interfaces to existing data systems

•             Works with Configurators to design data interfaces

•             Works with Configurators to develop final application design

•             Works with project manager and business team leads to manage user expectation

•             Participates in user workshops and team design reviews

•             Develops test plans and cases to evaluate system functionality

•             Identifies and documents terminology, organizational structure, roles, product and service configuration, and other appropriate business information that will be used in the customization of the Siebel installation

•             Produce User Acceptance Test documents

•             Work with project manager to manage scope creep and change control process.

•             Co-ordinate functional system needs with the technical delivery team

•             Assist in resolving issues during unit, integrated and user acceptance testing

•             Preparation of “customized” End User Training materials

•             Administer end user training

Ref: 8444 | Published: 14 Feb 2018

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