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CBS Engineer - Mandarin Speaking

INFORMATION ABOUT THIS JOB

Job Title CBS Engineer - Mandarin Speaking
Contract Type none
Contract Duration none
Location Senegal
Salary none
Job Published 11 months ago
REF 8316
Contact Name none
Contact Email none

Job Description

Basic Requirements

  • Minimum Bachelors’ degree in Telecom or relevant field such as Computer Science, Communication or Information Science;
  • Work experience 2+ years’ work experience in telecommunication;

Provide maintenance service for the IT system

 

  • Responsible to answer all technical queries raised by customer
  • Daily health check performance and analysis, report immediately in case of any ambiguity
  • Engineers should be the Case owner once she/he gets the case from customer till the issue get solved, and insure to solve the problem/Case within agreed SLA
  • Implement planned activities, such as patch deploy, system Migrations, Integration of new node integration in the network
  • Ensure Trouble ticket management, Fault diagnosis, Remote fault resolution, Management and control
  • Monitor the system’s critical/Major alarms on daily basis and perform activity to minimize the occurrence
  • Attend weekly meeting with the customer and is responsible to provide valid answer to all customer concern
  • Responsible for proper coordination with all other MS department to ensure network working smoothly
  • Perform Integration Design and instalment for the IT system 

Ref: 8316 | Published: 20 Nov 2017

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