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INFORMATION ABOUT THIS JOB
||CBS/OCS Maintenance And Constant Configuration Engineer
||2 months ago
- Be responsible for managing daily business operation support activities and provide service according Business operation service catalogue
- Responsible for CBS/OCS Inventory, Order, Product, Partner, Customer Management, other modules operation
- Manage incident and problem restoration and escalation to Level 3 support
- Manage and execute the operational commitments, including scope of services, service levels/performance metrics, service quality, and cost of service.
- Interact daily with the customer and suppliers to resolve complex issues questions and customization requirement (Constant configuration)
Ref: 9468 | Published: 21 Aug 2019