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CRM Engineer

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INFORMATION ABOUT THIS JOB

Job Title CRM Engineer
Contract Type Contract
Location South Africa
Salary Competitive
Job Published 3 months ago
REF 9285
Contact Name Qiang Yuan
Contact Email qyuan@rizerecruitment.com

Job Description

  • Be responsible for managing daily business operation support activities and provide service according Business operation service catalogue
  • Responsible for CRM operation
  • Manage incident and problem restoration and escalation to Level 3 support
  • Manage and execute the operational commitments, including scope of services, service levels/performance metrics, service quality, and cost of service.
  • Interact daily with the customer and suppliers to resolve complex issues questions.

Ref: 9285 | Published: 31 May 2019

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