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INFORMATION ABOUT THIS JOB
||CS Core Network Engineer
||15 days ago
- Works as CS Core Network customer support engineer
- Handle Customer Requests related to CS Core Network Products
- Troubleshooting and handling customer requests according to ETAC workflow and regulations.
- Accept Customer Request, Respond & resolve them quickly & effectively according to SLA.
- Working in shifts if needed.
- If assigned, participate in Projects & acceptance testing Inside/outside Egypt.
- Participate in meetings /Presentations within the TAC organization to provide technical perspective of CS Core Network Product line.
- If assigned, provide Technical Supervision/tutoring for staff.
Ref: 8966 | Published: 29 Nov 2018