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CS Core Network Engineer

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INFORMATION ABOUT THIS JOB

Job Title CS Core Network Engineer
Contract Type Contract
Location Kenya
Salary Competitive
Job Published 15 days ago
REF 8966
Contact Name Emilios Eracleous
Contact Email eeracleous@rizerecruitment.com

Job Description

  • Works as CS Core Network customer support engineer
  • Handle Customer Requests related to CS Core Network Products
  • Troubleshooting and handling customer requests according to ETAC workflow and regulations.
  • Accept Customer Request, Respond & resolve them quickly & effectively according to SLA.
  • Working in shifts if needed.
  • If assigned, participate in Projects & acceptance testing Inside/outside Egypt.
  • Participate in meetings /Presentations within the TAC organization to provide technical perspective of CS Core Network Product line.
  • If assigned, provide Technical Supervision/tutoring for staff.

Ref: 8966 | Published: 29 Nov 2018

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