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Field Maintenance Manager

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Job Title Field Maintenance Manager
Contract Type Contract
Location Mali
Salary Competitive
Job Published 3 months ago
REF 9268
Contact Name Joshua Kam
Contact Email

Job Description

•             Over all In charge of FM operation of Region.

•             Responsible for SLA & KPI adherence with interface departments and customer.

•             In charge of FM subcontractor/teams Competence Development and growth.

•             Ensure that FM Comply to processes, procedure to provide world class network availability and reliability.

•             Responsible for all Planned Work activities.

•             To manage and control all operational issues & agenda.

•             Interface to the regional customer and handle customer complain of field maintenance work

•             Manage day to day Maintenance of Radio (BSS) & Transmission (MW) and 3rd party equipment.

•             Manage the Provisioning of Radio (BSS) & Transmission (MW) and 3rd party.

•             Scheduling and reviewing all planned work (change Request) across the Network and plan for the cooperate activity.

•             Coordinate with NOC for efficient implementation of service request and complaint handling.

•             Coordinate with NOC/NPO for effective O&M operations and effective functioning of network.

•             Coordinate with core site 3rd party maintenance co-ordinator.

•             Regional costumer coordinate and report.

•             Maintain effective technical support staff for BSS & Transmission and 3rd party.

•             Manage all the activities with allocated resources (man &machine) with the best utilization.

•             Raise Regional Co-ordinator to improve Service Performance and Obligations/Problems.

•             Analyse of Field maintenance report

•             Spare part management

•             Consume management

•             Regional warehouse surveillance.

•             Project Management and control.

•             Liaison with RNO co-ordinator, local authority & house owner.

•             Quality Deployment and integration of new nodes (infra as well as equipment).

•             Field maintenance delivery quality surveillance and control.

•             Maintenance quality improving

Ref: 9268 | Published: 23 May 2019



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