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INFORMATION ABOUT THIS JOB
||3 months ago
- Deal technically to assure the efficient reduction In Network Faults related to the Core IMS.
- Ensure the supporting for the 1st line if faults will be escalated to the 2nd line during 24 x 7 Operations and react immediately to manager the end to end till restoration.
- Adhere to QOS committed and ensure proper follow up of network 2nd level faults until closure.
- Follow the pre-determined processes and the organizational Workflow.
- Ensure the Customer satisfaction by supporting to reach the agreed level of Network Performance.
- Manage network availability based on customer requirements. Submit reports based on agreed frequency and escalate non-performance to related parties effectively.
- Ad Hoc Activities to support National Related Events. Ensure service availability to customers and maintain network health and ensuring no system downtime throughout the event.
- Participating in the Change Management Control process for higher level tasks.
- Produce regular reports on the status of the network in a timely manner with up to date information on the evolving network.
- Standby 24 x 7 and able to react to Critical Network Faults.
- Participate in Core/IMS technical activities, data configurations, change requests, troubleshooting, reporting.
- Good knowledge about 3GPP R5 & R6 standards.
- Essential theories of mobile communications& switching, Relevant international technical specifications &standards.
- Good knowledge in Routers, Switches and Firewalls, CCNA/CCNP is advantage.
- Very good knowledge for the IMS (IP Multimedia Subsystem) Core Network
- Advanced knowledge in the protocols like TCP/IP, SIP, H.248, DIAMETER, NO.7 SIGTRAN etc.
- Good knowledge of computer, networking & database administration.
- Master the hardware structure & performance specifications of core/IMS NEs.
- Good knowledge of network topology, traffic handling capabilities and traffic characteristics.
- Good knowledge of network performance / configuration parameters and their interpretation and use.
Ref: 8768 | Published: 01 Aug 2018