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Expired job.

IT Service Delivery Manager


Job Title IT Service Delivery Manager
Contract Type none
Contract Duration none
Location Zurich, Switzerland
Salary none
Job Published over 1 year ago
REF 8335
Contact Name none
Contact Email none

Job Description

My client a market leading IT systems integrator is looking to recruit Service Delivery Managers in order to support clients in the Zurich region of Switzerland.

•             The successful candidate will have over 5 years background in service management be able to manage client relationships throughout the delivery and implementation of customer solutions

•             You will be a natural problem solver who is passionate about customer service and driven to over deliver SLA’S striving for market leading service offering

•             You will ensure that services are delivered according to commitments and contractual obligations between my client and their end client whilst acting as a leading representation of their values and business practices.

•             Upon request, plan, manage and execute the service transition process, manage risk and minimise potential failures according to standard and set methodologies utilising my client’s services as a market leading IT system integrator.

•             You will have an IT degree or equivalent, a sound understanding of IT infrastructure and networks (ITIL , PMI or PMP accreditation would be highly advantageous).

•             You will be a natural communicator who is able to resolve problems within a high pressured working environment.

•             It would be highly advantageous if you have worked for an IT vendor or IT system integrator in the Swiss market

•             Due to my client’s portfolio candidates are required to be fluent in German and English (Swiss German and French would be a plus)

Ref: 8335 | Published: 24 Nov 2017


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