|Job Title||ME Project Consultant – Mandarin Speaker|
|Job Published||over 1 year ago|
- Process all New, Move, and Change orders for Data and Voice services from various Telecom Carriers, such as Layer 2 METRO-E, Switched Ethernet, Layer 3 AVPN/MPLS, Ethernet Internet and ISDN PRI’s,
- Track order status and provide timely updates to customers.
- Document clear and concise notes related to order activities in the internal databases to ensure that the customers can view the most current status of an order.
- Work closely with Project Managers on large scale Enterprise deployments to meet customer’s unique requirements.
- Utilize Telco Carrier’s online portals to process orders and obtain accurate and timely service order completion notices.
- Answer customer calls for queries regarding order status activities.