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INFORMATION ABOUT THIS JOB
||Dresden and Munich, Germany
||3 months ago
- PO creation and tracking with partner and customer
- Ticket management TTWOS
- Tracking link installation and commissioning
- Coordination with the complete Transmission chain
- End to end tracking and managing Microwave links
- Meetings with Partner and customer on process defined meetings and escalations
- Partner engagement to make sure partner are delivering accordingly
- Deliver on time and with quality by tracking all milestones and activities with partner and customers
- Coordination and execution of the work towards defined partners
- Internal alignment with all client departments involved
- Process delivery according to WLA, Process Flow and KPI’s
- Very Good German language skills (written & Spoken)
- Knowledge Microwave and Transmission
- TTWOS (Remedy BMC) tool very good knowledge, experience in ticketing process
- Saperion (archiving post-incident documentation), good knowledge of archiving tool
- PPLUS (data base with Milestones, dates), good knowledge of archiving tool
- MS Office practical knowledge, Excel reporting, formulas
- Tools Huawei (ISDP, ibuy, ecor): knowledge optional but preferred
Ref: 8695 | Published: 03 Jul 2018