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Network And Security Engineer

INFORMATION ABOUT THIS JOB

Job Title Network And Security Engineer
Contract Type none
Contract Duration none
Location Uganda Kampala
Salary none
Job Published about 1 year ago
REF 8199
Contact Name none
Contact Email none

Job Description

Duties -

•              Assist in performing risk assessments and security scans on CUSTOMER’s information systems.

•              Notify appropriate user groups on vulnerabilities within their systems and recommend options for resolving or mitigating the vulnerabilities.

•              Assist in analysing system logs generated by UNIX, Windows, mainframe systems and databases, with respect to security integrity.

•              Identify and investigate anomalous log entries and possible implications on security, integrity and performance of CUSTOMER’s IT infrastructure. Escalate recommendations to the Manager, IT Architecture and Security.

•              Prepare periodic security/risk assessment report and circulate to all relevant stakeholders.

•              Liaise with relevant unit/ team/function in carrying out all relevant activities.

•              Attend team/divisional/departmental meetings as required.

•              Assist in providing technical support to end users of CUSTOMER’s IT network infrastructure organisation-wide.

•              Assist in ensuring the prompt resolution of escalated faults and requests from the call centre and helpdesk. Act as second level of support for escalated issues.

•              Maintain relationships with third-party vendors and ensure that agreed SLAs are achieved.

•              Assist in setting up and maintaining network management system tools to ensure network devices are constantly monitored.

•              Assist in setting up and executing technical test plans for device modification, new deployment and upgrades.

•              Assist in monitoring and troubleshooting network infrastructure (LAN, WAN, routers, cabling, etc) related issues and requests down to the last line of support before escalating to third-party vendors.

•              Maintain an accurate and up-to-date record of escalated issues and resolution status (i.e. a detailed maintenance schedule).

•              Monitor infrastructure performance and recommend adjustments to ensure optimal response time to the Manager, Network Infrastructure Support.

•              Liaise with the help desk to ensure infrastructure related incidents are resolved efficiently and in a timely manner in compliance with Service Level Agreements.

•              Liaise with relevant unit/ team/function in carrying out all relevant activities.

•              Attend team/divisional/departmental meetings as required.

•              Provide guidance and manage the performance of subordinates (where applicable).

•              Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Network Infrastructure Support.

 

 

Ref: 8199 | Published: 14 Sep 2017

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