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RBT Managed Services Consultant

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Job Title RBT Managed Services Consultant
Contract Type Contract
Location Egypt
Salary Competitive
Job Published 2 months ago
REF 9071
Contact Name Emilios Eracleous
Contact Email

Job Description

  • The first technical owner of RBT issue;
  • To be responsible of the KPI and SLA of RBT Managed Service;
  • Provide guidance and implementation for software delivery and upgrades
  • Escalate faced Technical problems in contracted RBT Scope to Third Line when they cannot solve it, and monitor it until solved
  • Prepare implement plan and call review meeting for RBT Service Provisioning
  • Configure needed resources for RBT Service Provisioning
  • Fulfil the Service configuration and activation according to plan for RBT Service Provisioning
  • Periodically evaluate the RBT subscriber growth patterns and assess these trends
  • Fulfil the configuration plan for configuration request
  • Record and report the process and final effect for configuration request
  • Responsible for Content On-boarding: Loading/Suspending/Removing and Menu Customization.
  • Responsible for Content Quality verification and Testing.
  • Support Services Successful Launch and guarantee the quality.
  • Send related RBT Service Reports



  • Bachelor's Degree in Engineering (Electrical & Electronics) / Telecommunications / Computer Science/ or related fields.
  • Professional in RBT service flows. (calling flows, management calling flows, subscription flow, charge flow and SMS working flows) with 5+ Years of Experience.
  • Expert at RBT all components maintenance, upgrade and installation. (USDP, Portal, Pagent, Ossagent, iMost, Cognos etc.)
  • Very Good knowledge in operating systems like Windows, Red hat or SUSE Linux, SUN Solaris and etc.
  • Very Good knowledge in database like MySQL, SQL, Oracle and etc.
  • Good knowledge in Network, Switch, Router, Firewall, TCP/IP protocol and etc.
  • Expert at using and configure Huawei products. (Storage, ATAE, UAP etc.)
  • Good Troubleshooting skills.
  • Experience with Huawei work flow is a plus.

Ref: 9071 | Published: 11 Feb 2019



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