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INFORMATION ABOUT THIS JOB
||RMA Coordinator in Network Operations
||about 1 month ago
- Triage and action incoming RMA requests from engineering groups
- Execute operational processes according to RMA documentation
- Create orders to ship replacement parts to network sites globally
- Request RMA shipments with various OEM vendors
- Work with Logistics Order Management / Compliance in part shipment - both domestic and international
- Coordinate delivery at network sites with supporting groups
- Recover faulty parts post repair at network sites
- Manage queue of work within operational dashboards
- Preferred experience:
- Proficient in Microsoft Excel / Google Sheets
- Highly detail oriented
- Ability to drive results in high pressure situations
- Supply Chain or NOC experience
- Excellent communication skills
- Strong time management skills
- Can adapt quickly to work with Supply Chain related tools
- Able to interpret and analyse complex data
- Able to coordinate with a large cross functional global team
- SQL experience preferred but not required
Ref: 8937 | Published: 14 Nov 2018