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Expired job.

Software CRM Maintenance Leader - Mandarin Speaker


Job Title Software CRM Maintenance Leader - Mandarin Speaker
Contract Type none
Contract Duration none
Location Ethiopia
Salary none
Job Published over 1 year ago
REF 8388
Contact Name none
Contact Email none

Job Description

  • Engineer will report directly to our client project manager and Operator.
  • Engineer will follow the work assignment from our clients’ project manager.
  • Engineer will work closely with our clients' project team on issues related to the engineering service project, and will, when required; assist project members in meetings with the Client on engineering and maintenance service issues.
  • Engineer will propose and assist the client project team in establishing systems and processes to monitor Client activities that may have impact on the progress and implementation of the project and which may give cause for possible claims from Huawei for time delays, extra costs, variation orders, and similar.
  • Engineer will similarly propose and assist the clients’ project team in setting up systems and processes to monitor our clients’ own activities to avoid claims against our client.
  • Engineer will implement and assist the client project team in technical trouble-shooting and on-site support under contract scope between our customer and its client.
  • The project language is English. Our client will provide all documentation in English, or accompanied with a translation into English as necessary. All documents and reports prepared by the Engineer will be in English; our client will provide translation into other languages as and when required.
  • Our client will provide technical support as and when required.
  • Engineer is familiar with our clients' equipment and products.
  • Engineer can give guidance to complete engineering service task.
  • Engineer communicates with client or related management.
  • Engineer need to support in the engineering and maintenance service contract KPI & SLA between our client and the operator.



  • Have at least 5 years clients' oversea or domestic BSS (Business Support System) or BOSS (Business Operation Support System) product experience, family with one of our client charging and call centre products, which include our clients intelligent network, CRM, OCS, CBS, Billing, etc. and know the integration relationship between CRM and CBS ,IPCC.
  • At least 7 years’ experience in Telecom industry;
  • Good knowledge of Mini-Computer servers;
  • Good knowledge of Datacom, like firewall, switch and router;
  • Master with IBM AIX, Oracle Database performance optimization, SHELL coding;
  • Team-work, Team building;

Ref: 8388 | Published: 16 Jan 2018


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