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Software Developer

INFORMATION ABOUT THIS JOB

Job Title Software Developer
Contract Type none
Contract Duration none
Location Cologne, Germany
Salary none
Job Published 10 months ago
REF 8420
Contact Name none
Contact Email none

Job Description

  • Design and implementation of ITSM processes according to ITIL best practice
  • Implementation of the new ITSM tool ServiceNow
  • Service integration and alignment with 3rd party providers
  • Integration of all support groups and business areas in a standardized support organization
  • Harmonisation of global IT-support processes for all customer business areas
  • Development and implementation of ServiceNow based on development standards, agreed time schedules, product functionality and budget, quality and costs, especially of the following modules:
  • Problem management
  • Knowledge management
  • Support on design and testing of ServiceNow
  • Provision of technical documentation on realized modules
  • Technical advice for development on tool

 

Top Skills

  • Profound expertise in ServiceNow development and integrations
  • ServiceNow Scripting
  • ServiceNow Application Development
  • Customer communication skills
  • Languages: fluent English, basic German
  • Level: Senior Software Developer

Ref: 8420 | Published: 06 Feb 2018

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