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Expired job.

Software Developer

INFORMATION ABOUT THIS JOB

Job Title Software Developer
Contract Type none
Contract Duration none
Location Cologne, Germany
Salary none
Job Published 6 months ago
REF 8420
Contact Name none
Contact Email none

Job Description

  • Design and implementation of ITSM processes according to ITIL best practice
  • Implementation of the new ITSM tool ServiceNow
  • Service integration and alignment with 3rd party providers
  • Integration of all support groups and business areas in a standardized support organization
  • Harmonisation of global IT-support processes for all customer business areas
  • Development and implementation of ServiceNow based on development standards, agreed time schedules, product functionality and budget, quality and costs, especially of the following modules:
  • Problem management
  • Knowledge management
  • Support on design and testing of ServiceNow
  • Provision of technical documentation on realized modules
  • Technical advice for development on tool

 

Top Skills

  • Profound expertise in ServiceNow development and integrations
  • ServiceNow Scripting
  • ServiceNow Application Development
  • Customer communication skills
  • Languages: fluent English, basic German
  • Level: Senior Software Developer

Ref: 8420 | Published: 06 Feb 2018

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