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Technical Lead Q&A

INFORMATION ABOUT THIS JOB

Job Title Technical Lead Q&A
Contract Type none
Contract Duration none
Location Munich, Germany
Salary none
Job Published 4 months ago
REF 8529
Contact Name none
Contact Email none

Job Description

  • Lead communication with HQ Open Q&A Team and SRPOL Open Q&A Team to manage newly launching /language specific Open Q&A features of product
  • Manage and communicate local specific features/languages
  • Create and prioritize backlogs, working regularly with the team to refine and add detail where needed
  • Integrate insights from usability studies and other research to improve user experience and refine the features of Open Q&A
  • Work with Samsung's global teams to ensure that technology integration projects are delivered as per the requirements with good quality, in timely fashion.
  • Proactively manage changes in scopes and domains, identify issue.

 

Key Qualifications

  • Bachelor’s Degree in Computer Science or related technical field.
  • 5+ years’ experience in technical leading and project management.
  • Demonstrated experience working and communicating effectively across organizational structures and multiple management levels.
  • Demonstrated experience working closely with designers and linguists to define and improve user experiences
  • Experience working with multiple agile/scrum teams simultaneously
  • Experience with mobility products is strongly desired.
  • Demonstrated experience simultaneously working on multiple projects with multiple partners.
  • Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
  • Prior experience working on products utilizing Q&A engines, Knowledge Base, NLP, Machine Learning and related technologies is preferred.
  • Experience working with engineering teams in multiple time zones also a plus!

Ref: 8529 | Published: 27 Mar 2018

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