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Transformation Director

INFORMATION ABOUT THIS JOB

Job Title Transformation Director
Contract Type none
Contract Duration none
Location Reading, UK
Salary none
Job Published about 1 year ago
REF 8279
Contact Name none
Contact Email none

Job Description

We are in the middle of a Transformation programme for one of our key clients, which involves setting up a new Channels experience and solution for their Self-service (Portal + Mobile App), Retail stores and IVR. Along with this we are also delivering their new Insights solution that would aid the clients growth ambitions. We are looking for a candidate who would

 

?  Foster and Maintain positive relations with the Senior Leadership team who are the exec sponsors of this programme, and the Business community who will be the consumers of the new solutions

?  Collaborate with the other partners who are also delivering into the solution to ensure consistency in approach and alignment of plans and dependencies

?  Represent IT delivery teams in governance forums with Senior Leadership, Business and peers from Partner organizations

?  Manage stakeholder expectations on contract terms, scope and how these are planned and delivered

?  Address customer issues with speed, and ensure that risks and dependencies are well understood and mitigated

?  Formulate delivery strategies and approaches based on stakeholder requirements

?  Assess and Correct programme performance based on obligations and aim to maximize ROI

?  Proven Programme or Engagement Management experience of a large scale multi million pound engagement

?  Prior experience of handling and delivering a Transformation programme, in use

?  Experience managing stakeholder expectations of either a large scale programme or a Transformation programme

?  Experience working in a multi-partner environment in a lead capacity

?  Experience in handling a multi-location delivery organization

Ref: 8279 | Published: 27 Oct 2017

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