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Transmission Maintenance Engineer – Mandarin Speaker

INFORMATION ABOUT THIS JOB

Job Title Transmission Maintenance Engineer – Mandarin Speaker
Contract Type none
Contract Duration none
Location Gauteng, South Africa
Salary none
Job Published 8 months ago
REF 8256
Contact Name none
Contact Email none

Job Description

Requirements –

  • Should be able to take responsibility for detection, interpretation, handling and escalation of alarms.
  • Should be able to receive and acknowledge the alarm in accordance with the operational instruction of the Network Management System.
  • Receive performance alarm and analyze how it is affecting different services and SLAs.
  • Classify the fault into Critical, Major, Minor category.
  • Must perform 1st level restoration.
  • In case the fault is beyond the capabilities of 1st level restoration and / or cannot be solved within the escalation time, should escalate to 2nd level.
  • Create Trouble Ticket and assign it to relevant person.
  • Create work order if need handle on site.
  • Collect raw data and output report, dispatch to relative staffs.
  • Ensure that FO Engineer's report of all activities performed at site.
  • Should be able to Generating and Handling Trouble Ticket.
  • Should have knowledge of Work Order issuing and Handling.
  • Must be proficient in escalation process, if need 2nd level maintenance handling.
  • Should be highly skilled to Monitor Network and performance threshold Alarms.
  • Should have skill set for Analyze and Classify Alarms.
  • Must be expert to handle 1st Level Restoration.
  • Handle Customer Problems and queries as per Huawei scope.
  • Must be able to Perform Maintenance Routines and Analyze Maintenance Routines Result.
  • Should have skills and experience for DWDM Report Handling, U2000, NMS and coordination of tickets with BO engineer.
  • Should possess skills and knowledge of all field related activities concerning transmission, data communications and access equipment.
  • Basic knowledge of Huawei's network implementation / integration process.
 

Ref: 8256 | Published: 17 Oct 2017

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