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INFORMATION ABOUT THIS JOB
||Unified Communications Engineer
||3 months ago
- Teamcenter UA, SQL, OS Admin level (Windows & Linux), experience in support role (troubleshooting skills, customer orientation, proactive communication).
- Language is English; German would be good but not compulsory
- install and setup clients for VPDM with CATIA on user’s PCs
- Troubleshoot and resolve issues related to TCUA interfaces with CATIA on users' clients (Teamcenter Save Manager for CATIA), either caused by software / drivers or hardware issues.
- Delete all locked workflows (processes)
- Run garbage collection utilities/procedures and clean-up certain data
- process requests from users via ServiceNow (ticketing system), to delete data or re-assign items to a different access group
- reset user’s password on demand
- contribute to maintain the support, FAQs / Tips & Tricks documentation up-to-date
- 8*5 support with on demand weekend for production maintenance
- Siemens Teamcenter Unified Architecture 8.3.3 & 10.1.4, Integration with CATIA V5 or Pro/Engineer and AutoCAD
Ref: 8546 | Published: 10 Apr 2018