Responsible for operational supporting system of a large scale of commercial telecommunication network.
Coordinate with different supporting team and customer to implement and support comprehensive monitoring and performance reporting capabilities.
- Provide technical support to customers through remote and on-site trouble-shooting on wireless GSM/UMTS/LTE products;
- Manage customers problems and meet the SLA commitment;
- Provide onsite survey, planning, installation, commissioning, upgrade, network optimization and material management on wireless products and solutions;
- Provide technical support in pre-sales activities like tenders and customer technical clarifications
- Hands-on skill and knowledge on wireless GSM/UMTS/LTE technology
- Familiar with telecommunication vendor environment
- Familiar with wireless system design, commissioning, integration and troubleshooting
- Ability to think laterally and problem solve
- Good oral and verbal communication skills and time management
- Understand and willing to follow cyber security requirement
Ref: 8923 | Published: 07 Nov 2018